Effective Date: 1/1/2026
Introduction
We, United Vision Foundation Inc. (“we,” “our,” or “us”), are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services. By using our services, you agree to the terms of this Privacy Policy.
Serve LA Resource Assistance App is not affiliated with any local, state, or federal government agency. This app is provided by United Vision Foundation, a nonprofit organization, to assist users in locating nonprofit and public services. We do not provide government services or represent any government entity.
Definitions
- Personal Data: Personal Data refers to information about a living individual that can be used to identify them.
- Location Data: Location Data refers to information about your geographical location, which we may collect with your permission.
- Donor: A Donor is an individual who provides donations to our nonprofit organization.
Information We Collect
We collect the following types of information for the purposes of providing and improving our services:
Donor Information
When you make a donation to our nonprofit organization, we may collect the following Personal Data:
- Full name
- Email address
- Phone number
- Address
- State, Province, ZIP/Postal code
- City
Usage Data
When you visit our website or use our mobile application, we may collect Usage Data, which includes:
- Your computer’s Internet Protocol (IP) address
- Browser type and version
- Pages of our website or mobile app visited
- Date and time of your visit
- Time spent on specific pages
- Unique device identifiers and other diagnostic data
Location Data
With your consent, we may use and store your Location Data to provide features of our service, such as navigation assistance to the nearest government agency or nonprofit organization. You can enable or disable location services through your device settings at any time.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance and personalize your experience. These technologies include:
- Session Cookies: Used to operate our service.
- Preference Cookies: Used to remember your preferences and settings.
- Security Cookies: Used for security purposes.
You can adjust your browser settings to accept or reject cookies, although this may affect your ability to use certain parts of our service.
How We Use Your Information
We use the collected data for the following purposes:
- To process and acknowledge your donations.
- To provide and maintain our services.
- To notify you about changes to our services.
- To offer customer support.
- To analyze data for service improvement.
- To monitor service usage.
- To provide news, special offers, and information related to our nonprofit organization, unless you opt out.
Data Retention
We will retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal obligations. Usage Data may be retained for a shorter period, primarily for internal analysis, security, or service improvement.
Data Transfer
Your information, including Personal Data, may be transferred to and processed in the United States or other jurisdictions with different data protection laws. By using our services, you consent to such transfers and processing, provided that we ensure appropriate security measures.
Disclosure of Information
We may disclose your information in the following circumstances:
- In connection with a merger, acquisition, or asset sale, with notice to you.
- When required by law or valid requests by public authorities.
- To protect our rights, property, or safety, or to prevent wrongdoing.
Security of Data
While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee absolute security. Please be aware that no method of transmission over the Internet or electronic storage is entirely secure.
Your Rights
We aim to facilitate your rights regarding your Personal Data, including the right to access, amend, delete, or limit its use. You may update your Personal Data directly within your account settings or by contacting us.
To request the deletion of your account and associated data, please email us at info@unitedvisionfoundation.org with the subject ‘Data Deletion Request’.
In certain cases, you have the right to:
- Access and obtain a copy of your Personal Data.
- Rectify inaccurate Personal Data.
- Request deletion of your Personal Data.
- Request data portability in a commonly used electronic format.
Please note that we may verify your identity before addressing your requests.
Third-party Services
We may use third-party service providers to assist in delivering and analyzing our services, such as Google Analytics and behavioral remarketing services.
- Google Analytics: To understand website traffic and usage, we use Google Analytics. You can opt out of data sharing with Google Analytics using their opt-out browser add-on.
Donations
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:
- Apple Store In-App Payments
- Their Privacy Policy can be viewed at Apple Privacy Policy
- Google Play In-App Payments
- Their Privacy Policy can be viewed at Google Privacy Policy
- Stripe
- Their Privacy Policy can be viewed at Stripe Privacy Policy
- Authorize.net
- Their Privacy Policy can be viewed at Authorize.net Privacy Policy
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 13 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective, and update the “effective date” at the top of this Privacy Policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or your Personal Data, please contact us at info@unitedvisionfoundation.org.